Introduction

Welcome to Smart Wholesale, a B2B app that provides wholesale retail products to shopkeepers only. We prioritize your privacy and are committed to protecting the personal information you provide when using our app. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data.

By using Smart Wholesale, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information: Name, business name, shipping address, phone number, and email address when you register or place an order.
  • Transaction Information: Order details, payment preferences, and delivery information.
  • Device Information: Information such as IP address, device type, operating system, and app usage data.
  • Location Data: We may collect your location to provide accurate delivery services.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To process orders, manage deliveries, and handle customer service.
  • Communication: To contact you regarding your order status, product updates, promotions, or important notices related to the app.
  • Security: To ensure the security of our app and detect any fraudulent activity.
  • Improvement of Services: To analyze app usage and improve user experience and services.

3. Payment Information

All payments on Smart Wholesale are made via Cash on Delivery (COD). We do not collect or store any sensitive payment information such as credit card or bank details. Payment is handled directly between the delivery personnel and the buyer upon receipt of goods.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with third-party service providers (such as delivery services) to fulfill your orders.
  • Legal Requirements: We may disclose information if required to comply with legal obligations or in response to valid requests from government authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee 100% security, and you are responsible for maintaining the confidentiality of your login credentials.

6. User Rights

As a user of Smart Wholesale, you have the following rights:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate information.
  • Deletion: You can request the deletion of your personal information, subject to legal and business obligations.
  • Opt-Out: You can opt out of receiving promotional communications at any time by following the unsubscribe instructions in our emails.

7. Third-Party Links

Our app may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before engaging with them.

8. Children’s Privacy

Smart Wholesale is intended for business purposes only and is not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app, and the updated policy will take effect immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@digitizersolutions.com
  • Phone: +918755500540
  • Address: Rampur City-244901